our commitment
build to last. backed by our Warranty
At Magefesa, we stand behind the quality and durability of our products. Our Limited Warranty covers defects in materials and workmanship under normal household use.
Quality You Can Trust
Designed for everyday life.
For Your Home
Covers normal household use.
Clear and Simple
Find your product category below.
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Easy warranty support process.
warranty by product category
Find Your Product, See What's Covered.
Select your product category below to view warranty details, including coverage, exclusions and how to submit a claim.
Pressure Cookers
What's Covered
- Defects in materials and workmanship that affect the body and lid.
- Coverage applies under normal household use.
What's Not Covered
- Normal wear and tear.
- Gaskets and seals.
- Scratches, stains or discoloration.
- Misure, overheating, boilling dry or thermal shock.
- Accidental damage.
- Damage caused by improper repairs or incompatible parts.
- Commercial use.
How to File a Claim
Proof of purchase (order confirmation or receipt)
Product details (model or SKU, if available).
A description of the issue
Clear photos of the product and the problem
Stainless Steel Cokware
What's Covered
- Defects in materials and workmanship that affect the cookware body and structural construction.
- Coverage applies under normal household use.
What's Not Covered
- Scratches, stains or discoloration.
- Mineral deposits.
- Overheating, boiling dry.
- Misuse or accidental damage.
- Cosmetic wear.
- Detachable handles, glass lids and designated components after their separate limited coverage.
How to File a Claim
Proof of purchase (order confirmation or receipt).
Product details (model or SKU, if available).
A description of the issue
Clear photos of the product and the problem
Aluminum & Enameled Cookware
What's Covered
- Defects in materials and workmanship that affect the cookware body and structural construction.
- Nonstick or ceramic coatings are covered for 1 year against manufacturing defects.
- Coverage applies under normal household use.
What's Not Covered
- Scratches, stains or discoloration.
- Normal wear and tear.
- Overheating or thermal shock.
- Impact chips.
- Misuse or improper cleaning.
- Coating deterioration from normal use.
How to File a Claim
Proof of purchase (order confirmation or receipt).
Product details (model or SKU, if available).
A description of the issue
Clear photos of the product and the problem
Stainless Steel Knives & Flatware
What's Covered
- Defects in materials and workmanship affecting the structural integrity of the product.
- Manufacturing defects in stainless steel blades, handles or flatware.
- Coverage applies under normal household use.
What's Not Covered
- Normal wear and tear.
- Scratches, stains or discoloration.
- Dulling caused by regular use.
- Damage from improper sharpening.
- Chips, bends or breakage caused by misuse or impact.
- Rust or corrosion caused by improper care or storage.
- Commercial use.
How to File a Claim
Proof of purchase (order confirmation or receipt).
Product details (model or SKU, if available).
A description of the issue
Clear photos of the product and the problem
Parts, Accessories & Food Containers
What's Covered
- Defects in materials and workmanship under normal household use.
- Manufacturing defects affecting the proper function of the product.
- Defective lids, handles, closures or components when caused by a manufacturing issue.
What's Not Covered
- Normal wear and tear.
- Scratches, stains or discoloration.
- Damage caused by drops, impacts or misuse.
- Warping or damage caused by excessive heat.
- Damage caused by improper cleaning or storage.
- Lost or misplaced parts.
- Commercial use.
How to File a Claim
Proof of purchase (order confirmation or receipt).
Product details (model or SKU, if available).
A description of the issue
Clear photos of the product and the problem
How to File a Warranty Claim
Step-by-step instructions to request service.
Frequently Asked Questions
Find answers to common questions.
Contact Us
Our team is ready to help questions.
